Hairdresser: Hello, Lucy! Sit down. What would you like today?
Lucy: Just a trim, please. Two centimetres. I'm going to a wedding on Saturday.
Hairdresser: No problem. And the colour? Maybe a little red?
Lucy: No, no. I like my brown hair.
Hairdresser: Of course. Snip, snip... Oh.
Lucy: What do you mean, "oh"?
Hairdresser: Nothing! Everything is fine. It's just a little shorter than I planned.
Lucy: How much shorter?
Hairdresser: About ten centimetres. But it's a modern style! Very short, very brave.
Lucy: Brave? I wanted a trim, not a new head!
Hairdresser: I'm so sorry. Honestly. Let me fix it, and it's free.
Lucy: Free? Hmm. Show me the mirror first.
Hairdresser: Here you are. What do you think?
Lucy: Actually, it's quite nice. It looks young.
Hairdresser: Yes! Tell your friends at the wedding where you went.
Lucy: Maybe I will. But next time I'll bring a picture.
Fiction note: All people, places and events in this dialogue are fictional.